Proceedings of the International Conference of CELSciTech 2019 - Social Sciences and Humanities track (ICCELST-SS 2019)

Evaluation of Primary Care Application Users in the First Class Clinic in Pekanbaru District on Human, Organization and Technology Factors Using the EUCS Method

Authors
Tri Purnama Sari, Wen Via Trisna
Corresponding Author
Tri Purnama Sari
Available Online December 2019.
DOI
https://doi.org/10.2991/iccelst-ss-19.2019.20How to use a DOI?
Keywords
HOT, EUCS, Primary Care, First-Class Clinics
Abstract
The success of an organization's information system depends on the implementation of the system, the ease of the system for the users, and the utilization of the technology used. Program evaluation is essential and useful, especially for decision makers. User’s satisfaction of Primary Care application is a necessity to ensure the performance of service reporting to BPJS. To measure the satisfaction level of the Primary Care application, the End-User Computing Satisfaction (EUCS) method is applied. The study aims to find out the correlation between human, organization, and technology toward EUCS (End User Computing Satisfaction at First-Class Clinics, Pekanbaru). This type of research is quantitative cross sectional research with Primary Care information system as the object. The variables studied were HOT (human, organization, and technology) independent variable and EUCS dependent variable (End User Computing Satisfaction). The research subject is Primary Care information system operator with a sample of 89 pre-existing clinics in Pekanbaru district which were taken in total sampling. The result of the study shows that human has a significant positive effect on Computing Satisfaction with p value 0.000, technological factors with p value 0.001 and organizational factors with p value 0.020. Conformity between components of the HOT model is broadly appropriate, but there needs to be improvement and refinement as to increase the quantity of conformity between these components.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Tri Purnama Sari
AU  - Wen Via Trisna
PY  - 2019/12
DA  - 2019/12
TI  - Evaluation of Primary Care Application Users in the First Class Clinic in Pekanbaru District on Human, Organization and Technology Factors Using the EUCS Method
BT  - Proceedings of the International Conference of CELSciTech 2019 - Social Sciences and Humanities track (ICCELST-SS 2019)
PB  - Atlantis Press
SP  - 27
EP  - 32
SN  - 2352-5398
UR  - https://doi.org/10.2991/iccelst-ss-19.2019.20
DO  - https://doi.org/10.2991/iccelst-ss-19.2019.20
ID  - Sari2019/12
ER  -