Proceedings of the 8th International Conference on Entrepreneurship and Business Management Untar (ICEBM 2019)

Assessing the Impact of Business Model Innovation, Firm Characteristics and External Collaboration on Food Outlet Performance in Malaysia

Authors
Bryan Teoh Phern Chern, Fauziah Binti Sh. Ahmad
Corresponding Author
Bryan Teoh Phern Chern
Available Online 29 June 2020.
DOI
https://doi.org/10.2991/aebmr.k.200626.030How to use a DOI?
Keywords
Business model innovation, Firm performance, Firm experience, Dynamic capabilities, Sharing economy
Abstract
Kuala Lumpur, the national capital of Malaysia is a diverse and dynamic city. The food scenary in Kuala Lumpur is constantly changing, with new variants of business models being introduced frequently. Restaurants and food outlets need to adapt to this change in order to maintain sustainable competitive advantages, or bear the risk of being obsolete. One of the latest trends is online food delivery. Various industry players are competing among each other, especially in large cities. There have been many studies focusing on the service providers in the sharing economy and relevant consumer behavior, but little have researched from the perspective of the food outlets. This paper is established upon the Dynamic Capabilities Theory. Questionnaires were distributed to the top management of food outlets in Kuala Lumpur. Our findings indicated that business model innovation, firm characteristics and external collaboration were found to have positive impact on food outlet performance.
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Proceedings
8th International Conference of Entrepreneurship and Business Management Untar (ICEBM 2019)
Part of series
Advances in Economics, Business and Management Research
Publication Date
29 June 2020
ISBN
978-94-6252-980-9
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.200626.030How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Bryan Teoh Phern Chern
AU  - Fauziah Binti Sh. Ahmad
PY  - 2020
DA  - 2020/06/29
TI  - Assessing the Impact of Business Model Innovation, Firm Characteristics and External Collaboration on Food Outlet Performance in Malaysia
BT  - 8th International Conference of Entrepreneurship and Business Management Untar (ICEBM 2019)
PB  - Atlantis Press
SP  - 164
EP  - 169
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200626.030
DO  - https://doi.org/10.2991/aebmr.k.200626.030
ID  - Chern2020
ER  -