Impact of Perceived Information Quality in Dashboard Visualization on Procurement Decision Accuracy

DOI

10.2991/978-94-6239-604-3_55How to use a DOI?

Keywords

Dashboard Visualization; Decision Accuracy; Information Quality; Procurement Decision-Making; State-Owned Enterprises (SOEs)

Abstract

This study investigates the influence of information quality (IQ) dimensions in dashboard visualization on the accuracy of procurement decision-making within state-owned enterprises (SOEs) in Indonesia. Specifically, it examines four critical IQ dimensions: simplicity of format, ease of operation, data completeness, and data accuracy. These dimensions are hypothesized to have a significant effect on the quality of decisions made by procurement professionals. Employing a quantitative experimental design, the study involved 60 participants who were tasked with making procurement-related decisions using a company dashboard interface. Data collected from these experiments were analyzed through linear regression techniques to determine the strength and nature of the relationships between the IQ dimensions and decision accuracy. The results reveal that each IQ dimension contributes variably to the accuracy of procurement decisions, highlighting the nuanced role those different aspects of information quality play in decision-making processes. However, the model’s explanatory power regarding decision quality variance is relatively limited, suggesting that additional factors beyond the examined IQ dimensions also impact procurement decision accuracy. This finding underscores the complexity of decision-making in organizational contexts and points to the need for further research exploring other organizational and contextual variables. Based on these insights, the study provides practical recommendations for optimizing dashboard visualization design to enhance decision-making effectiveness in complex organizational environments. Moreover, it proposes the investigation of other organizational factors that may influence procurement decision accuracy, thereby contributing to a more comprehensive understanding of how to support high-quality decisions in SOEs.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yeni Sumantri
AU  - Lilis Yuliati
AU  - Agung Sugeng Widodo
PY  - 2026
DA  - 2026/02/26
TI  - Impact of Perceived Information Quality in Dashboard Visualization on Procurement Decision Accuracy
BT  - Proceedings of the 5th International Conference on Economic Development and Business Culture (ICEDBC 2025)
PB  - Atlantis Press
SP  - 535
EP  - 543
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-604-3_55
DO  - 10.2991/978-94-6239-604-3_55
ID  - Sumantri2026
ER  -