Proceedings of the International Conference on Education, Humanities, and Management (ICEHUM 2022)

Factors Affecting Job Satisfaction among the Family Business Employees in Eastern China: A Case Study of the Qingdao Hengxing Group, Shandong Province

Authors
Youqian Wang1, *, Hathaikorn Panngum1, Suwatana Tungsawat1
1Faculty of International College, Rajamangala University of Technology Krungthep, Bangkok, Thailand
*Corresponding author. Email: 541285382@qq.com
Corresponding Author
Youqian Wang
Available Online 24 April 2023.
DOI
10.2991/978-2-38476-040-4_27How to use a DOI?
Keywords
Family business; Job Satisfaction; Two-factors Theory
Abstract

Brain drain has become a key issue in a family business’ survival and development. This study aimed to explore the factors influencing employee satisfaction in family enterprises and to provide suggestions for their management. Based on the Two-factor Theory, the study used 200 employees of the Qingdao Hengxing group as the research group. A questionnaire was used to survey and collect the employees’ views on the identity and behavior of the group’s family business. The results of this study show that family businesses should be open to employees, clearly introduce their family business nature to employees, and improve employees’ identification with the company. On the other hand, as a family enterprise, the company should ensure that employees are treated equally and avoid the phenomenon of “cronyism” and “nepotism” in the company’s selection process and employment.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Education, Humanities, and Management (ICEHUM 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
24 April 2023
ISBN
10.2991/978-2-38476-040-4_27
ISSN
2352-5398
DOI
10.2991/978-2-38476-040-4_27How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Youqian Wang
AU  - Hathaikorn Panngum
AU  - Suwatana Tungsawat
PY  - 2023
DA  - 2023/04/24
TI  - Factors Affecting Job Satisfaction among the Family Business Employees in Eastern China: A Case Study of the Qingdao Hengxing Group, Shandong Province
BT  - Proceedings of the International Conference on Education, Humanities, and Management (ICEHUM 2022)
PB  - Atlantis Press
SP  - 325
EP  - 340
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-040-4_27
DO  - 10.2991/978-2-38476-040-4_27
ID  - Wang2023
ER  -