Quantification of the Brand Effect of Service Sector on Internal Employee Retention
Authors
Kuo-Yan Wang, Jing Yu, Chia-Yang Ning*
School of Economics and Management, Guangdong University of Petrochemical Technology, Maoming, China
*Corresponding author. Email: 1702977329@qq.com
Corresponding Author
Chia-Yang Ning
Available Online 1 July 2022.
- DOI
- 10.2991/aebmr.k.220603.027How to use a DOI?
- Keywords
- Brand information; Internal marketing; Service sector; Employee retention
- Abstract
The brand plays a significant role and influence on the internal operating environment of service-oriented enterprises. Employees’ awareness of brand information can form a self-dissemination phenomenon, which is very important for companies to promote internal marketing smoothly and enhance retention rates. However, in evaluating brand equity, the recognition of brand information by service industry employees is rarely mentioned because it is difficult to quantify. This study successfully solved the above problems and put forward relevant suggestions for reference in follow-up research.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article distributed under the CC BY-NC 4.0 license.
Cite this article
TY - CONF AU - Kuo-Yan Wang AU - Jing Yu AU - Chia-Yang Ning PY - 2022 DA - 2022/07/01 TI - Quantification of the Brand Effect of Service Sector on Internal Employee Retention BT - Proceedings of the 2022 2nd International Conference on Enterprise Management and Economic Development (ICEMED 2022) PB - Atlantis Press SP - 155 EP - 158 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220603.027 DO - 10.2991/aebmr.k.220603.027 ID - Wang2022 ER -