Proceedings of the International Conference on Engineering, Science, and Urban Sustainability (ICESUS 2025)

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Revolutionizing Library Reference Service: Harnessing Prompt Engineering to Compare ChatGPT Web Search Feature and Google Search Capabilities

Authors
Obed Oduro Adjei1, Florence Plockey2, Donus W. Buadi3, 4, *
1Head of ICT Support, Accra Technical University Library System, Accra Technical University, Accra, Ghana
2University Librarian, Accra Technical University Library System, Accra Technical University, Accra, Ghana
3Head of Research Support, Accra Technical University Library System, Accra Technical University, Accra, Ghana
4Library Directorate, Accra Technical University, P. O. Box GP561, Barnes Road, Accra, Ghana
*Corresponding author. Email: dwbuadi24@gmail.com Email: dwbuadi@atu.edu.gh
Corresponding Author
Donus W. Buadi
Available Online 31 December 2025.
DOI
10.2991/978-94-6463-970-4_41How to use a DOI?
Keywords
ChatGPT; ChatGPT Web Search; Google Search; Artificial Intelligence (AI)
Abstract

This study uses the CRAAP Test (Currency, Relevance, Authority, Accuracy, and Purpose) to analyze ChatGPT Web Search and Google Web Search reliability in academic and professional research. In comparison, each search platform showed its strengths and weaknesses. Google Web Search outperforms ChatGPT Web Search in Currency, Authority, and Accuracy, making it the best option for sourcing verifiable, up-to-date, peer-reviewed material from respectable institutions. ChatGPT Web Search, on the other hand, provides structured, logically organized, and neutral responses, making it an efficient tool for speedy learning and concept exploration. However, ChatGPT’s Web Search capacity to synthesize material into coherent, edible formats without manual filtering is valuable for structured overviews rather than comprehensive source examination. The study found that a hybrid solution using ChatGPT Web Search for structured insights and Google Web Search for source validation and further research involvement is best. This integrated technique balances efficiency and academic rigor, helping researchers, students, and professionals improve information retrieval for accessibility and legitimacy.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Engineering, Science, and Urban Sustainability (ICESUS 2025)
Series
Advances in Engineering Research
Publication Date
31 December 2025
ISBN
978-94-6463-970-4
ISSN
2352-5401
DOI
10.2991/978-94-6463-970-4_41How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Obed Oduro Adjei
AU  - Florence Plockey
AU  - Donus W. Buadi
PY  - 2025
DA  - 2025/12/31
TI  - Revolutionizing Library Reference Service: Harnessing Prompt Engineering to Compare ChatGPT Web Search Feature and Google Search Capabilities
BT  - Proceedings of the International Conference on Engineering, Science, and Urban Sustainability (ICESUS 2025)
PB  - Atlantis Press
SP  - 653
EP  - 677
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6463-970-4_41
DO  - 10.2991/978-94-6463-970-4_41
ID  - Adjei2025
ER  -