Study on Evaluation Model of Service Level based on Orbital Transfer Passen-ger Convenience and Comfort

DOI

10.2991/icibet.2013.180How to use a DOI?

Abstract

Firstly, based on internal passenger flow characteristics at transfer station, the transfer facility function area is divided. Then adopting questionnaires and barrel principle, a service level evaluation model of transfer facility is established with "comfort" and "convenience" as evalua-tion index. In the model, the comfort lev-el of the transfer tunnel, stair and plat-form is defined by the passenger flow density. Similarly, the convenience level of the transfer tunnel and stair is respec-tively defined by the tunnel length and the stair step numbers. Finally, according to the transfer facility service level classi-fication standards, the model is used to evaluate the service level of Beijing Jianguomen Station. The case analysis results show that the model is practical, feasible and widely adaptable.

Copyright

© 2013, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Jie He
AU  - Xingqiang Zhang
AU  - Jingzheng Zhu
PY  - 2013/03
DA  - 2013/03
TI  - Study on Evaluation Model of Service Level based on Orbital Transfer Passen-ger Convenience and Comfort
BT  - Proceedings of the 2013 International Conference on Information, Business and Education Technology (ICIBET 2013)
PB  - Atlantis Press
SP  - 828
EP  - 832
SN  - 1951-6851
UR  - https://doi.org/10.2991/icibet.2013.180
DO  - 10.2991/icibet.2013.180
ID  - He2013/03
ER  -