Analysis of the Effect of Learning Orientation, Role of Leaders and Competence to Employee Performance Front Office the Sultan Hotel Jakarta
Muhamad Ekhsan, Yuan Badrianto, Mochammad Fahlevi, Arbi Siti Rabiah
Available Online 12 February 2020.
- https://doi.org/10.2991/aebmr.k.200205.042How to use a DOI?
- employee performance, learning orientation, role of leaders, competence
- This study aims to analyze the performance of permanent employees and contract at the front office of The Sultan Hotel Jakarta. This study uses a variable learning orientation, the role of leader and competence to analyze the performance of employees. The population in this study is a part of the front office employees at the Sultan Hotel Jakarta both permanent employees and contract workers of less working period of one year until the work period of more than 3 (three) years. This population totaled 64 employees, among others occupy section valet parking, door girls, bellboy, concierge, front desk agent, guest relation officer, telephone operator, business center, room reservation, and assistant manager. In this study used cross-sectional design, the type of research design that collects information from a particular sample is made only once where data collection is done on only one respondent for a time. Data was collected using a questionnaire method is to provide a list of questions or the questionnaire directly to the respondents. Data analysis techniques in this study using Pearson correlation and regression. The results showed that learning orientation variable positive and significant effect on employee performance, the role of leader and significant positive effect on employee performance and competency variable positive and significant impact on employee performance. Orientation learning, the role of leader and competence together positive and significant effect on employee performance.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Muhamad Ekhsan AU - Yuan Badrianto AU - Mochammad Fahlevi AU - Arbi Siti Rabiah PY - 2020 DA - 2020/02/12 TI - Analysis of the Effect of Learning Orientation, Role of Leaders and Competence to Employee Performance Front Office the Sultan Hotel Jakarta BT - 4th International Conference on Management, Economics and Business (ICMEB 2019) PB - Atlantis Press SP - 239 EP - 244 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.200205.042 DO - https://doi.org/10.2991/aebmr.k.200205.042 ID - Ekhsan2020 ER -