The Construction of the Evaluation Index System of Customer-Oriented Software Supportability
Chun Shi, Hua Zhang, Fei Ye
Available Online April 2019.
- https://doi.org/10.2991/icmeit-19.2019.145How to use a DOI?
- Software support, Software supportability, Evaluation Index system.
- Information equipment has become the main body of our PLA, and software has become the soul and hub of weaponry, and software maintenance support has become one of the key elements that constrain the formation of equipment operations and support capabilities. Through the analysis of the content, steps and methods of the force software use and maintenance, the factors affecting the software use and support are obtained, including such 4 categories as basic attributes of software, software design features, support resources and support management factors, which can be further divided into 27 items. On this basis, through the initial selection of index system, membership analysis and correlation index steps, the software-oriented evaluation index system for users is finally constructed.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Chun Shi AU - Hua Zhang AU - Fei Ye PY - 2019/04 DA - 2019/04 TI - The Construction of the Evaluation Index System of Customer-Oriented Software Supportability PB - Atlantis Press SP - 914 EP - 923 SN - 2352-538X UR - https://doi.org/10.2991/icmeit-19.2019.145 DO - https://doi.org/10.2991/icmeit-19.2019.145 ID - Shi2019/04 ER -