Analysis on the Effectiveness of Quality Improvement in Guizhou Province From the Perspective of Public Satisfaction

DOI

10.2991/aebmr.k.201111.032How to use a DOI?

Keywords

Guizhou Province, quality work, satisfaction

Abstract

The public satisfaction of quality work is one of the most intuitionistic data that reflects the effectiveness of quality work in various regions and the changes in the public’s demand for quality work. It is one of the most effective channels to link the government and the masses. This paper investigates the public satisfaction of quality work in Guizhou Province from the aspects of product quality, engineering quality and service quality, and analyzes the effectiveness of quality improvement in Guizhou Province in the last two years through the changes in the scores of various indicators in the past two years. In view of the weakness of the existing quality work and the people’s latest demand for quality work, suggestions are put forward in order to promote the overall quality of Guizhou Province.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Ranran Zhao
AU  - Feng Lei
PY  - 2020
DA  - 2020/11/13
TI  - Analysis on the Effectiveness of Quality Improvement in Guizhou Province From the Perspective of Public Satisfaction
BT  - Proceedings of the 2020 International Conference on Management, Economy and Law (ICMEL 2020)
PB  - Atlantis Press
SP  - 182
EP  - 188
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.201111.032
DO  - 10.2991/aebmr.k.201111.032
ID  - Zhao2020
ER  -