Proceedings of the 3rd Annual International Conference on Management, Economics and Social Development (ICMESD 17)

Study on Performance Evaluation Model and Index Systems of Administrative Service Centers

Authors
Shuo Yang, Han Li, Li-Li Cao
Corresponding Author
Shuo Yang
Available Online May 2017.
DOI
10.2991/icmesd-17.2017.74How to use a DOI?
Keywords
Administrative service, Performance evaluation, Key Performance Indicator (KPI).
Abstract

In this paper, we analyzed the status quo and existing problems of performance evaluation. Using KPI index design method, we constructed a performance evaluation model of administrative service according to the layers of administrative service activities. Such work has laid a foundation for putting theoretical research on performance evaluation of administrative service center into practical application, which can facilitate the quality promotion and development of administrative service centers.

Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd Annual International Conference on Management, Economics and Social Development (ICMESD 17)
Series
Advances in Economics, Business and Management Research
Publication Date
May 2017
ISBN
978-94-6252-357-9
ISSN
2352-5428
DOI
10.2991/icmesd-17.2017.74How to use a DOI?
Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Shuo Yang
AU  - Han Li
AU  - Li-Li Cao
PY  - 2017/05
DA  - 2017/05
TI  - Study on Performance Evaluation Model and Index Systems of Administrative Service Centers
BT  - Proceedings of the 3rd Annual International Conference on Management, Economics and Social Development (ICMESD 17)
PB  - Atlantis Press
SP  - 395
EP  - 403
SN  - 2352-5428
UR  - https://doi.org/10.2991/icmesd-17.2017.74
DO  - 10.2991/icmesd-17.2017.74
ID  - Yang2017/05
ER  -