Proceedings of the 2019 International Conference on Management, Education Technology and Economics (ICMETE 2019)

Communication Process and Information Systems in HSBC

Authors
Junjie Lai, Yihai Chen
Corresponding Author
Junjie Lai
Available Online May 2019.
DOI
10.2991/icmete-19.2019.126How to use a DOI?
Keywords
Communication process; Communication skills; Information system; HSBC
Abstract

The paper mainly evaluates existing communication processing in the HSBC and gives some suggestions to ensure greater integration of systems of communication in HSBC. The paper focuses on the process and communication, interpersonal communication skills and information system in HSBC. It also provides the improvements to implement and justify appropriate changes to improve the collection, formatting, storage, dissemination information and knowledge. The research suggests that Office Automation Systems (OAS) can be used in HSBC to create, store, modify, display and communicate the correspondence of the business. Moreover, the Knowledge Work System (KWS) will also facilitate the creation and integration of new knowledge into HSBC.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2019 International Conference on Management, Education Technology and Economics (ICMETE 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
May 2019
ISBN
10.2991/icmete-19.2019.126
ISSN
2352-5428
DOI
10.2991/icmete-19.2019.126How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Junjie Lai
AU  - Yihai Chen
PY  - 2019/05
DA  - 2019/05
TI  - Communication Process and Information Systems in HSBC
BT  - Proceedings of the 2019 International Conference on Management, Education Technology and Economics (ICMETE 2019)
PB  - Atlantis Press
SP  - 531
EP  - 534
SN  - 2352-5428
UR  - https://doi.org/10.2991/icmete-19.2019.126
DO  - 10.2991/icmete-19.2019.126
ID  - Lai2019/05
ER  -