Proceedings of the 2022 2nd International Conference on Management Science and Software Engineering (ICMSSE 2022)

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The Influence of Interpersonal Conflict on Organizational Members: An Analysis Based on the Chain Mediation Model

Authors
Lin Chang1, 2, Rui Tao1, 2, 3, Rui Zheng1, 2, *
1Institute of Psychology, Chinese Academy of Sciences, Beijing, 100101, China
2Department of Psychology, University of Chinese Academy of Sciences, Beijing, 100049, China
3Institute of Psychology and Behavioral Science, Shanghai Jiao Tong University, Shanghai, 200030, China
*Corresponding author. Email: zhengrui@psych.ac.cn
Corresponding Author
Rui Zheng
Available Online 29 December 2022.
DOI
10.2991/978-94-6463-056-5_121How to use a DOI?
Keywords
Interpersonal conflict; rumination; sleep quality; mental health
Abstract

Interpersonal conflict and mental health are both important topics in the field of management and organizational behavior. In order to explore the mechanism underlying the link between interpersonal conflict and mental health, we conducted a two wave survey (separated by one week) on 299 IT employees. SPSS22.0 and Amos were used to analyze the data, and the Bootstrap method was used to test the mediation effect. Results showed that: (1) Interpersonal conflict was positively correlated with rumination, but negatively correlated with mental health; rumination was negatively correlated with sleep quality and mental health; sleep quality was positively correlated with mental health; (2) Rumination mediated the relationship between interpersonal conflict and mental health; Rumination and sleep quality sequentially mediated the link between interpersonal conflict and mental health. Research significance: This study revealed the negative impact of interpersonal conflict on the mental health of organization members and called for attention to address the workplace conflict and mental health problems of Internet workers.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 2nd International Conference on Management Science and Software Engineering (ICMSSE 2022)
Series
Atlantis Highlights in Computer Sciences
Publication Date
29 December 2022
ISBN
10.2991/978-94-6463-056-5_121
ISSN
2589-4900
DOI
10.2991/978-94-6463-056-5_121How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Lin Chang
AU  - Rui Tao
AU  - Rui Zheng
PY  - 2022
DA  - 2022/12/29
TI  - The Influence of Interpersonal Conflict on Organizational Members: An Analysis Based on the Chain Mediation Model
BT  - Proceedings of the 2022 2nd International Conference on Management Science and Software Engineering (ICMSSE 2022)
PB  - Atlantis Press
SP  - 835
EP  - 841
SN  - 2589-4900
UR  - https://doi.org/10.2991/978-94-6463-056-5_121
DO  - 10.2991/978-94-6463-056-5_121
ID  - Chang2022
ER  -