Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020)

E-Wallet in Technology Readiness Index Perspectives and Technical Support

Authors
Wika Harisa Putri, Shinta Agustin Tri Novia, Nurwiyanta
Corresponding Author
Wika Harisa Putri
Available Online 13 March 2021.
DOI
10.2991/aebmr.k.210311.063How to use a DOI?
Keywords
Technology Readiness Index, reliabililty, assurance
Abstract

The use of e-wallets, which are currently very massive in various transactions, raises a clear message that if people must adapt to products of financial technology (fintech). Talking about the readiness for technology adoption, of course, we cannot ignore how the theory of technology readiness and acceptance is supported by sufficient empirical studies that describe various phenomena in various countries and various technology-based products. Technology adoption readiness is widely known and assessed using the Technology Readiness Index, where the concept introduces four main variables that are considered to influence the level of readiness to use technology, namely optimism, innovation, inconvenience and insecurity. However, on a different side, the process of establishing company value continues to develop by increasing technical support to be able to encourage the readiness level of technology acceptance. In the context of e-wallets, which are classified as technology products that are still in their use adjustment period, the researcher wants to see whether the optimism and innovation variables combined with technical support in the form of assurance and reliability can encourage the intention to use e-wallets in business transactions.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
13 March 2021
ISBN
10.2991/aebmr.k.210311.063
ISSN
2352-5428
DOI
10.2991/aebmr.k.210311.063How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Wika Harisa Putri
AU  - Shinta Agustin Tri Novia
AU  - Nurwiyanta
PY  - 2021
DA  - 2021/03/13
TI  - E-Wallet in Technology Readiness Index Perspectives and Technical Support
BT  - Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020)
PB  - Atlantis Press
SP  - 318
EP  - 322
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210311.063
DO  - 10.2991/aebmr.k.210311.063
ID  - Putri2021
ER  -