Study on the Satisfaction for Resident Community Services in Weicheng District of Weifang City in the Background of First Diagnosis in the Community

DOI

10.2991/icoeme-18.2018.73How to use a DOI?

Keywords

community first diagnosis; community service; influencing factors; degree of satisfaction

Abstract

Objective: To understand the operation situation of community first diagnosis in Weicheng District of Weifang City, to study the influencing factors of residents' degree of satisfaction with community health service organizations, and to analyze the existing problems and propose countermeasures. Methods: We have applied the stratified sampling approach, and randomly selected 200 permanent residents over 20 years old in 12 communities in 6 blocks of Weicheng District of Weifang City for questionnaire survey. The software of SPSS 21.0 was used for statistical analysis. Results: The survey showed that after illness, 61 (31.8%) of the residents first selected community health service organizations, 125 (65.1%) preferred non-community health service organizations, and 6 (3.1%) didn’t plan to seek for treatment. Single factor analysis shows that the health status of residents, the distance to the nearest medical service institutions, the proportion of half-year medical expenses to half-year income, preferred medical service institutions, degree of trust in community health service institutions, rationality of preferring community health service institutions for medical treatment, and whether the level and conditions of medical treatment in community health service institutions were improved are statistically significant (P<0.05) for the differences in the degree of satisfaction with community health service institutions. Conclusions Residents' degree of satisfaction with community health service institutions is high, but residents' willingness of preferring community health service organizations to seek medical treatment after illness is still to be strengthened, and community health service capacity needs to be improved.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Li Shanshan
AU  - Zheng Hong
AU  - Xu Lirong
PY  - 2018/11
DA  - 2018/11
TI  - Study on the Satisfaction for Resident Community Services in Weicheng District of Weifang City in the Background of First Diagnosis in the Community
BT  - Proceedings of the 2018 International Conference on Economy, Management and Entrepreneurship (ICOEME 2018)
PB  - Atlantis Press
SN  - 2352-5428
UR  - https://doi.org/10.2991/icoeme-18.2018.73
DO  - 10.2991/icoeme-18.2018.73
ID  - Shanshan2018/11
ER  -