Enforcement of Labor Laws in Relation to Banking Digitization

DOI

10.2991/978-2-38476-164-7_6How to use a DOI?

Keywords

employee rights; banking digitization; employment law

Abstract

The advancement of digital information and technology has brought significant changes to the banking sector, including the utilization of digital aspects and Artificial Intelligence (AI). This has influenced consumer behavior and transaction patterns towards digital directions, prompting banks to transform into digital banking. The rise of digital transactions in Indonesia has shown remarkable growth. In Indonesia itself, digital transactions surged substantially from 2017 to 2020. Electronic money transactions also witnessed a significant increase in 2021. However, the issue that arises is that this banking digitization also brings about disruptive impacts or fundamental changes to employment, which in turn demands adjustments in the enforcement of labor law to ensure the workforce’s comfort and security. In this context, this research aims to analyze the enforcement of labor law related to banking digitization with the objective of providing comfort and security for the workforce. The research employs a normative juridical method (legislative approach) conducted by examining various data sources related to the research issue. The research findings suggest that banks need to establish Collective Labor Agreements with both labor unions and direct employees. These agreements should be supported by periodic supervision and evaluation. Thus, mutually beneficial agreements between banks and employees can be achieved. Through fair and transparent agreements as legal frameworks, it is hoped that the banking workforce can better navigate changes and feel valued.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Dikha Anugrah
AU  - Bias Lintang Dialog
AU  - Sri Mulyani
PY  - 2023
DA  - 2023/12/21
TI  - Enforcement of Labor Laws in Relation to Banking Digitization
BT  - Proceedings of the 3rd International Conference on Law, Governance, and Social Justice (ICoLGaS 2023)
PB  - Atlantis Press
SP  - 53
EP  - 62
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-164-7_6
DO  - 10.2991/978-2-38476-164-7_6
ID  - Anugrah2023
ER  -