Family Planning Program Service Quality, Technical Implementation Unit, Regional Family Planning Coordinating Board in West Sumatra Province

DOI

10.2991/iconeg-16.2017.105How to use a DOI?

Keywords

Family Planning Program; quality; Coordinating

Abstract

The problem of public service on family planning (KB) conducted by the Technical Implementation Unit (UPTB) in Sungai Limau District is the public does not get enough information about the importance of family planning program. There are still many couples at fertile age do not follow the program. This study aimed to analyze the quality of the Family Planning Program service in Sungai Limau District by using the quality concept there are tangible, reliability, responsiveness, assurance, and empathy. This study uses an explorative method with an inductive approach. The data collection techniques are done by observation, interviews, and documentation. The result showed that District Sungai Limau Technical Implementation Unit (UPTB) still needs an improvement of physical facilities and infrastructure in order to make counseling service for the family planning program is getting better.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Rossy Lambelanova
AU  - Elgi Putra Taufik
PY  - 2016/12
DA  - 2016/12
TI  - Family Planning Program Service Quality, Technical Implementation Unit, Regional Family Planning Coordinating Board in West Sumatra Province
BT  - Proceedings of the International Conference on Ethics in Governance (ICONEG 2016)
PB  - Atlantis Press
SP  - 467
EP  - 471
SN  - 2352-5398
UR  - https://doi.org/10.2991/iconeg-16.2017.105
DO  - 10.2991/iconeg-16.2017.105
ID  - Lambelanova2016/12
ER  -