Bridging Multicultural Characteristics in Virtual Team: A Systematic Literature Review
- DOI
- 10.2991/assehr.k.211102.063How to use a DOI?
- Keywords
- Bridging; Characteristics; Systematic Literature Review
- Abstract
Globalization has improved technological advancement in communication and information sharing. This drives market growth into digital settings that goes beyond geographical restriction. In order to survive the competition, organization should adapt by managing their business process virtually. This situation leads to the formation of virtual team, that are more likely to be exposed by multicultural interaction. This study examined journals articles, published from 2016 to 2020, about the relationship between virtual and multicultural team through a systematic literature review. We analyzed 40 articles and identified the nomological map of knowledge and gap in the context of virtual and multicultural team. The majority of the studies selected were empiric qualitative from various context. The reviewed studies indicated that virtual team activities, such as dispersed team members, crowdsourcing and outsourcing the project to freelancers, should be followed by high multicultural communication competency and intelligence, mediated by integrative systems and virtual team leadership. Afterwards, we built a conceptual model based on multicultural team characteristics to enhance virtual team performance.
- Copyright
- © 2021 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Anggara Wisesa AU - Daniel Karim AU - Aurik Gustomo PY - 2021 DA - 2021/11/16 TI - Bridging Multicultural Characteristics in Virtual Team: A Systematic Literature Review BT - Proceedings of the 1st International Conference on Research in Social Sciences and Humanities (ICoRSH 2020) PB - Atlantis Press SP - 492 EP - 502 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.211102.063 DO - 10.2991/assehr.k.211102.063 ID - Wisesa2021 ER -