Strengthening Civil Servant Performance through E-Performance Bureaucracy Reform at Surakarta Regional Public Hospital

DOI

10.2991/assehr.k.201219.046How to use a DOI?

Keywords

bureaucratic reform, e-performance, civil servant, covid-19 pandemic, Surakarta Regional Public Hospital

Abstract

Strengthening employee performance can be achieved with bureaucratic reform. In globalization era, bureaucratic reform is associated with ICT, as in the application of e-performance which is an information system of performance management aiming to assess achievement and as a reference for additional income for civil servant. Surakarta Regional Public Hospital has implemented e- performance. However, the implementation of e-performance at Surakarta Regional Public Hospital is still experiencing obstacles, as BKPPD Surakarta City only recognizes civil servants working hours for morning shifts (7am to 2pm) and full shift. Meanwhile, civil servants who work in middle shift are not recognized by BKPPD. This causes the e-performance percentage of civil servants then decreases and causes additional income for civil servants to decrease. Moreover, the workload of civil servants in Surakarta Regional Public Hospital increased due to the co-19 pandemic. It is necessary to improve the implementation of e-performance in Surakarta Regional Public Hospital so that the reinforcement of civil servants’ performance can be achieved. This research answers two questions: 1) Does bureaucratic reform through e-performance encourage the reinforcement of civil servant performance in Surakarta Regional Public Hospital?; and 2. What are strategies carried out to make civil servant performance in Surakarta Regional Public Hospital recognized, according to the criteria of e- performance in bureaucratic reform? This research uses exploratory research method through a qualitative approach. The results will be used as an input to BKPPD in order to be able to carry out evaluations specifically related to improving the implementation of e-performance system.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Citra Nugraheny Putri Widodo
AU  - Ismi Dwi Astuti Nurhaeni
AU  - Rina Herlina Haryanti
PY  - 2020
DA  - 2020/12/21
TI  - Strengthening Civil Servant Performance through E-Performance Bureaucracy Reform at Surakarta Regional Public Hospital
BT  - Proceedings of the 6th International Conference on Social and Political Sciences (ICOSAPS 2020)
PB  - Atlantis Press
SP  - 303
EP  - 312
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201219.046
DO  - 10.2991/assehr.k.201219.046
ID  - Widodo2020
ER  -