The Effectiveness of the New Student’s Welcoming Event Using the Volunteerism Approach at the University Level
- DOI
- 10.2991/assehr.k.200921.022How to use a DOI?
- Keywords
- Volunteerism, University Student, New Intake, Strategic Management, Satisfaction
- Abstract
Every year the universities would receive the enrolment of new students as a part of the standard cycle of the higher learning education provider’s supply chain. As a strategic countermeasure to control the internal traffic during the registration day at the Universiti Teknikal Malaysia Melaka (UTeM), the new students would not be allowed to use their own transportation to the student halls instead the shuttle bus services were provided by the university to transport them after the registration. Taking the consideration of the family members who accompanied them, the stuffs and the travelling fatigue, it would make them felt unpleasant. This may lead to a bad impression towards the university at the very beginning of their campus life. Thus, the university’s management via the Student Affairs Office has arranged a group of senior students to assist the students and families on that day on the volunteerism basis. Their roles are to welcome, greet and help the new students during their registration at the university’s student halls. This study would assess the effectiveness of this newly designed program by analyzing the volunteerism model from the volunteers’ point of view and the second approach was to assess the feedback of the program from the new students’ perspectives as well. Two set of questionnaires were devised targeting both groups of volunteers and new intake-students to gain the data before the descriptive analysis is carried out. The results show that the volunteers played a vital role in giving first good impression to the new students and their families while the new students also accept that the volunteers had really helped them where 96% and 77% of both groups concluded the event was a success, respectively. The suggestion for the further improvements also is identified which could be taken as an output for the future events.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Al Amin Mohamed Sultan AU - Muhamad Amirul Razali AU - Mohammad Rafi Omar AU - Shahrom Mohd Said AU - NurulFajar Abd Manap PY - 2020 DA - 2020/09/22 TI - The Effectiveness of the New Student’s Welcoming Event Using the Volunteerism Approach at the University Level BT - Proceedings of the International Conference on Student and Disable Student Development 2019 (ICoSD 2019) PB - Atlantis Press SP - 125 EP - 131 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200921.022 DO - 10.2991/assehr.k.200921.022 ID - Sultan2020 ER -