Learning Service Satisfaction of Master Degree Graduates of Vocational Education in State University of Malang

DOI

10.2991/icovet-17.2017.46How to use a DOI?

Keywords

learning service satisfaction; adaptation ability; tracer study.

Abstract

This study aims to reveal and describe the relationship between the learning process conducted at graduate program of vocational education (PKJ) at State University of Malang (UM) and what is faced by the graduates in work field. This is a tracer study with qualitative descriptive approach. The research subjects cover all magister graduates of PKJ UM 2007-2012 living in Malang and its surrounding. The research objects cover: graduates' satisfaction on the learning quality, and their profiles in the work fields. The data are collected through documentation, questionnaires, interview guide, and recording device. The data is analyzed statistically-descriptively. The findings of the study show that the graduates overall feel satisfied with the learning process they are taking at the Graduate Program of S2 PKJ UM, viewed from tangibility, reliability, responsiveness, assurance, and empathy aspects; they also get hired easily, adapt well in the work fields, and have promising position, viewed from their main job after the graduation, their main job salary, their methods to get job, and how long they waited for the job.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Muhammad Rahmatullah
AU  - Amat Mukhadis
AU  - Apif Miptahul Hajji
PY  - 2017/11
DA  - 2017/11
TI  - Learning Service Satisfaction of Master Degree Graduates of Vocational Education in State University of Malang
BT  - Proceedings of the 1st International Conference on Vocational Education And Training (ICOVET 2017)
PB  - Atlantis Press
SP  - 213
EP  - 221
SN  - 2352-5398
UR  - https://doi.org/10.2991/icovet-17.2017.46
DO  - 10.2991/icovet-17.2017.46
ID  - Rahmatullah2017/11
ER  -