Sustainable Digital Governance vis-à-vis Employees’ Perspective: Empirical Evidences from Indian Higher Education
- DOI
- 10.2991/ahsseh.k.220105.014How to use a DOI?
- Keywords
- Digital Governance; Digital Divide; Digital Society; Employees; Sustainable Development Goals
- Abstract
The present study comparatively analyzes digital governance services of Indian Higher Education Institutions (HEIs) from employees’ perspective. Digital governance services of five prominent Indian HEIs established by central and state governments were analyzed empirically from employees’ (back and front end digital governance service providers) perspective. Five dimensions were extracted on the basis of extensive literature review, models, NeSDA & UNDESA methodology and through Confirmatory Factor Analysis (CFA). Responses of 100 back and front end digital governance service providers, working at different levels in Central and State Universities of India, were collected through in-depth personal interviews and observation checklist. The study highlights the status of digital governance services and major factors liable for structural gaps. The study concludes that for sustainable digital governance, progressive services involvement of employees’ must be ensured from planning phase. The outcome of the study would assist and guide the policy makers, developers and administrators of Indian HEIs to accredit the employees’ perspective to achieve good and sustainable digital governance.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Sanket Vij AU - Priya Vij PY - 2022 DA - 2022/01/18 TI - Sustainable Digital Governance vis-à-vis Employees’ Perspective: Empirical Evidences from Indian Higher Education BT - Proceedings of the 2nd International Conference on Sustainability and Equity (ICSE-2021) PB - Atlantis Press SP - 115 EP - 121 SN - 2667-128X UR - https://doi.org/10.2991/ahsseh.k.220105.014 DO - 10.2991/ahsseh.k.220105.014 ID - Vij2022 ER -