Antecedents and Consequences of Consumer Satisfaction in the Context of Special Occasion at Trade Exhibitions and the Halal Business in Indonesia: A Method Based on Partial Least Squares (PLS) Path Modeling
- 10.2991/aebmr.k.220107.020How to use a DOI?
- Quality; Perceived Value; Satisfaction; Loyalty
The analysis model is validated using structured equation modeling (PLS-SEM) on datasets of both local and international trade exhibition attendees and the Indonesian halal business. Along with examining the model, this study will incorporate consumer satisfaction to validate the perceived quality factors conclusions. It is highlighted the importance of examining the relationship between perceived quality, value perception, satisfaction, and loyalty. We received 262 completed questionnaires in total. The structural models and measurements were examined using a combination of partial most minor (PLS) and structural equation techniques (PLS-SEM). Our empirical investigation supports the conceptual framework hypothesis by demonstrating that quality, value perception, and satisfaction consistently positively and significantly affect behavioral intent.
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Setiawan Zunan AU - Purwoko AU - Setiawan Ari AU - Agung Hari Sasongko AU - Ratih Pratiwi AU - Adiyono PY - 2022 DA - 2022/01/24 TI - Antecedents and Consequences of Consumer Satisfaction in the Context of Special Occasion at Trade Exhibitions and the Halal Business in Indonesia: A Method Based on Partial Least Squares (PLS) Path Modeling BT - Proceedings of the International Conference on Social, Economics, Business, and Education (ICSEBE 2021) PB - Atlantis Press SP - 97 EP - 103 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220107.020 DO - 10.2991/aebmr.k.220107.020 ID - Zunan2022 ER -