Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency

Eva Hany Fanida; Tjitjik Rahaju; Fitrotun Niswah; Suci Megawati; Aprilia Devi Rekasari

doi:10.2991/assehr.k.211130.016

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Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency

Authors

Eva Hany Fanida¹^{, *}, Tjitjik Rahaju², Fitrotun Niswah³, Suci Megawati⁴, Aprilia Devi Rekasari⁵

¹²³⁴⁵Faculty of Social Sciences and Law Universitas Negeri Surabaya, Surabaya, Indonesia

^*Corresponding author. Email: evafanida@unesa.ac.id

Corresponding Author

Eva Hany Fanida

Available Online 3 December 2021.

DOI: 10.2991/assehr.k.211130.016 How to use a DOI?
Keywords: Public Service; Electronic Government; Sipraja
Abstract: The Regency Government (Pemkab) of Sidoarjo creates and develops a digital public service innovation, namely the Sidoarjo People’s Service System (Sipraja) based on android applications and websites. This Sipraja is a concrete manifestation of the Sidoarjo Regency Government (Pemkab) in optimizing the equitable use of technology in the implementation of public services that provides 16 types of licensing services and administrative needs needed by the community, at the village/kelurahan, sub-district and district levels without having to queue. Tambakrejo Village is a village that has succeeded in implementing Sipraja in Sidoarjo Regency. The purpose of this study was to describe Sipraja in Tambakrejo Village, Waru District, Sidoarjo Regency. This type of research is descriptive research with a qualitative approach. To analyze this research, Surya and Amalia (2017) used four (4) critical success factors for implementing Electronic Government in Indonesia, which include Organization, Processes, Human and Technology. The results 2 showed that the implementation of Sipraja in Tambakrejo Village had been going well.
Copyright: © 2021 The Authors. Published by Atlantis Press SARL.
Open Access: This is an open access article under the CC BY-NC license.

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Volume Title: Proceedings of the International Joined Conference on Social Science (ICSS 2021)
Series: Advances in Social Science, Education and Humanities Research
Publication Date: 3 December 2021
ISBN: 10.2991/assehr.k.211130.016
ISSN: 2352-5398
DOI: 10.2991/assehr.k.211130.016 How to use a DOI?
Open Access: This is an open access article under the CC BY-NC license.

Cite this article

ris enw bib

TY  - CONF
AU  - Eva Hany Fanida
AU  - Tjitjik Rahaju
AU  - Fitrotun Niswah
AU  - Suci Megawati
AU  - Aprilia Devi Rekasari
PY  - 2021
DA  - 2021/12/03
TI  - Implementation of Electronic Government Through the People’s Service System in Sidoarjo (SIPRAJA) in Tambakrejo Village, Waru District, Sidoarjo Regency
BT  - Proceedings of the International Joined Conference on Social Science (ICSS 2021)
PB  - Atlantis Press
SP  - 82
EP  - 90
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211130.016
DO  - 10.2991/assehr.k.211130.016
ID  - Fanida2021
ER  -

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