Proceedings of the 1st International Hospitality, Travel and Event Conference (IHTREC 2023)

Performance of Event Operation Division Employees Towards the Operational Implementation of Phitagoras Global Duta Online Events During the New Normal Period

Authors
Heru Suheryadi1, *, Nicko Gana Saputra1, Abi Saptadinata1, Baskoro Harwindito1, Zhafira Rizki Indriyadi2
1Department of Hospitality Management, Polytechnic Sahid, Jakarta, Indonesia
2Department of Tour and Travel Management, Polytechnic Sahid, Jakarta, Indonesia
*Corresponding author. Email: herusuh@polteksahid.ac.id
Corresponding Author
Heru Suheryadi
Available Online 12 June 2023.
DOI
10.2991/978-94-6463-170-8_14How to use a DOI?
Keywords
Employee Performance; Operational; Management Event; Event Online
Abstract

The New Normal scenario is carried out by considering regional preparedness and the results of the Epidemiology study in the related area. However, the current condition remains a priority for the Ministry of Tourism and Creative Economy (Kemenparekraf) to be able to organize and integrate online and offline events during the New Normal period. In addition to compiling protocols for implementing post-pandemic event activities, the Ministry of Tourism and Creative Economy collaborates with industry players to encourage increased industrial capacity, infrastructure, and technology net new habits exist initiatives. For this reason, new habits exist in the current New Normal era, especially in the Online Event Industry. PT. Phitagoras Global Duta is one company that provides Certification Training services. The In the normal, average activities are held online or virtual. The purpose of this research is to find out how the performance of the EO division in the operation of organizing Online Events during the New Normal and to find out how the EO Division is in overcoming the problems that exist in Online Events during the New Normal, based on employee performance indicators, namely Quantity, Quality, Timeliness. and Effectiveness. This study uses a qualitative descriptive method and sampling chase the queueing tissuing purposive sampling by interviewing four people as resource persons. Based on the results of research and views with related sources, the problems that exist in the EO Division’s Employee Performance in organizing online events at PT. Phitagoras Global Duat is from the timeliness and quality of the EO team that has not been fulfilled.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 1st International Hospitality, Travel and Event Conference (IHTREC 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
12 June 2023
ISBN
10.2991/978-94-6463-170-8_14
ISSN
2352-5428
DOI
10.2991/978-94-6463-170-8_14How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Heru Suheryadi
AU  - Nicko Gana Saputra
AU  - Abi Saptadinata
AU  - Baskoro Harwindito
AU  - Zhafira Rizki Indriyadi
PY  - 2023
DA  - 2023/06/12
TI  - Performance of Event Operation Division Employees Towards the Operational Implementation of Phitagoras Global Duta Online Events During the New Normal Period
BT  - Proceedings of the 1st International Hospitality, Travel and Event Conference (IHTREC 2023)
PB  - Atlantis Press
SP  - 142
EP  - 151
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-170-8_14
DO  - 10.2991/978-94-6463-170-8_14
ID  - Suheryadi2023
ER  -