The Importance of Minimal Standard Educational Service in Human Resource Management: Some Experience of Quality Assurance System During Pandemic in Primary School Surabaya

DOI

10.2991/978-2-38476-152-4_141How to use a DOI?

Keywords

Human Resource Management; Education System; Primary School

Abstract

The challenge in implementing education now, especially after the pandemic is how each organizer quickly finds out the school's needs related to quality and effective services following the Minimum Service Standards of PERMENDIKBUD Number 32 of 2018. The Minimum Service Standards explain the standard of quantity and quality of goods and their human resources. We conducted research at Labschool UNESA 1 Ketintang Elementary School Surabaya to demonstrate the application of minimum educational service technical standards during the pandemic. This study uses a descriptive research method with a qualitative approach. Data collection is done by interview, observation, and documentation. The results of the research on Labschool UNESA 1 Ketintang Elementary School showed that the completeness of the goods, including textbooks and learning equipment, had good quantity and quality. Then for quantity and quality of human resources, the total number of educators at UNESA Labschool Elementary School is 32 educators and 9 education staff. Class teachers and subject teachers at Labschool UNESA 1 Ketintang Elementary School the lowest is Bachelor-1. Principals and Deputy Principals must also have an educator certificate and a certificate of completion of school principal education and training. As for other supporting staff, the minimum requirement is to have a high school diploma. During the pandemic, UNESA 1 Ketintang Labschool Elementary School had a policy for students whose parents were affected by Covid-19, all costs were waived, including tuition fees, book fees, and other learning equipment. And students who cannot afford, get financial assistance from the local government.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - R. Ester Yudheyaningrum
AU  - Agus Prasetyawan
AU  - Yuyun Eka Kartika Sari
AU  - Achmad Aufa Anggarda
AU  - Ida Farida
AU  - Varrel Raihansyah Judhityo Arifin
AU  - Tazkiyatul Qolbi Masyithoh
PY  - 2023
DA  - 2023/12/19
TI  - The Importance of Minimal Standard Educational Service in Human Resource Management: Some Experience of Quality Assurance System During Pandemic in Primary School Surabaya
BT  - Proceedings of the International Joint Conference on Arts and Humanities 2023 (IJCAH 2023)
PB  - Atlantis Press
SP  - 1390
EP  - 1399
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-152-4_141
DO  - 10.2991/978-2-38476-152-4_141
ID  - Yudheyaningrum2023
ER  -