Proceedings of the 20th International Symposium on Management (INSYMA 2023)

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Digital Innovation in the Tourism Industry: Some Evidence from Indonesia

Authors
Hari Hananto1, Veny Megawati1, *, Aluisius Hery Pratono1
1University of Surabaya, Surabaya, Indonesia
*Corresponding author. Email: veny_megawati@staff.ubaya.ac.id
Corresponding Author
Veny Megawati
Available Online 30 September 2023.
DOI
10.2991/978-94-6463-244-6_28How to use a DOI?
Keywords
Digital Innovation; Information and Communication Technology; Technical skill; Creative skill; Leadership approach
Abstract

While the pandemic placed extreme economic challenges, the tourism industry seeks disruptive adaptations by generating digital innovations that provide fertile ground in this global crisis. This article examines how digitalization has a subversive impact on the tourism and hospitality industries by exploiting information and communication technology (ICT). This study compares two cases that involve the best tourism villages in East Java and Yogyakarta. The results indicate that ICT is a driving force for innovation and greatly impacts the structure, processes, and organizational landscape. Secondly, every organization needs unique digital skills involving technical skills, creative skills, and leadership approaches. This study contributes to the stakeholder theory that seeks to understand how to generate economic value.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 20th International Symposium on Management (INSYMA 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
30 September 2023
ISBN
10.2991/978-94-6463-244-6_28
ISSN
2352-5428
DOI
10.2991/978-94-6463-244-6_28How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Hari Hananto
AU  - Veny Megawati
AU  - Aluisius Hery Pratono
PY  - 2023
DA  - 2023/09/30
TI  - Digital Innovation in the Tourism Industry: Some Evidence from Indonesia
BT  - Proceedings of the 20th International Symposium on Management (INSYMA 2023)
PB  - Atlantis Press
SP  - 172
EP  - 177
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-244-6_28
DO  - 10.2991/978-94-6463-244-6_28
ID  - Hananto2023
ER  -