CHSE Hotel Certification: Polemics and Adaptation After Pandemic in Indonesia

DOI

10.2991/978-2-494069-73-2_31How to use a DOI?

Keywords

CHSE; Hotel Industry; Tourism; Pandemic; Certification

Abstract

Recently, a polemic emerged on the Indonesian government's policy regarding the implementation of Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) certification. Through literature studies and expert interviews, this study aims to identify the problems that occur in the implementation of health protocol certification in the hotel industry. This study found that CHSE has some weaknesses in terms of their legal products. Problems arise as a result of the discourse on the transition of implementation from what was previously voluntary to mandatory, and the existence of similar protocol certification standards. To reduce problems while ensuring the application of health protocols in the hotel industry, the CHSE should refer to the regulations drawn up by the Ministry of Health regarding the implementation of health protocols in the hotel business sector to avoid overlapping. The substance of these regulations must also clearly regulate the implementation of certification in the field. There is a need for mutual consensus among stakeholders to elaborate on various standards, and it is not only in responding to the current situation. These measures should be implemented to increase legal power and efforts to strengthen the monitoring and evaluation of health protocols in the hotel industry as a new standard during the new normal. In addition, elaborating on the global standards that hotels with international chains generally use can make it easier for the government to accelerate the implementation of cleanliness, health, safety, and environmental sustainability aspects in the Indonesian hotel industry.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Addin Maulana
AU  - Imam Nur Hakim
AU  - Basuki Antariksa
AU  - Sri Milawati Asshagab
AU  - Fauziah Khoiriyani
PY  - 2022
DA  - 2022/12/26
TI  - CHSE Hotel Certification: Polemics and Adaptation After Pandemic in Indonesia
BT  - Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)
PB  - Atlantis Press
SP  - 441
EP  - 454
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-73-2_31
DO  - 10.2991/978-2-494069-73-2_31
ID  - Maulana2022
ER  -