Development of digital banking services in Russia today
- 10.2991/iscde-19.2019.71How to use a DOI?
- banking service, banking accommodation, Internet banking, two-factor authentication, digital economy, digitalization, factory of the future, smart bank, customization
The article discusses the features of banking service, defines the difference between banking accommodation and banking service. Its components are analyzed, as well as the importance of each of them for the consumer. The concepts of "digitalization" of the economy, "factory of the future" and its types, "customization" are defined. The types of Internet banking services are considered. Their key role in the system of cashless payments has been revealed. The advantages of Internet banking are structured for both the bank and the client. The authors conducted a comparative analysis of the Internet banking services of the most advanced banks. Also, the issues of improving the security systems, implementation of security rules for customers when using bank services are highlighted. A tendency towards personalization of banking services is noted. In conclusion, the authors identified problems in the field of Internet banking, the main one of which is ensuring information security.
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - O.V. Kotova AU - N.Yu. Novikova AU - A.S. Frolova PY - 2019/12 DA - 2019/12 TI - Development of digital banking services in Russia today BT - Proceedings of the International Scientific and Practical Conference on Digital Economy (ISCDE 2019) PB - Atlantis Press SP - 90 EP - 94 SN - 2352-5428 UR - https://doi.org/10.2991/iscde-19.2019.71 DO - 10.2991/iscde-19.2019.71 ID - Kotova2019/12 ER -