Optimising WMS Performance at Tanjung Emas Port

DOI

10.2991/978-94-6239-731-6_11How to use a DOI?

Keywords

Warehouse Management; Port Logistics; Operational Efficiency; Digital Transformation; Stakeholder Management; Tanjung Emas Port

Abstract

Port warehouse efficiency is critical for maintaining competitiveness in global maritime logistics networks. This study examines operational challenges in warehouse management at Tanjung Emas Port, Semarang, where traditional manual processes have resulted in prolonged dwell times, suboptimal space utilization, and increased logistics costs. Through a mixed-method approach combining operational data analysis, stakeholder interviews, and comparative benchmarking with international ports, this research identifies key management bottlenecks: inefficient cargo handling workflows, inadequate inventory visibility, poor coordination among stakeholders, and resistance to operational changes. The study develops a strategic framework for warehouse management optimization that integrates three pillars: operational process reengineering, stakeholder collaboration enhancement, and phased technology adoption. Findings from 12-month operational data (2024) reveal that container dwelling time averaged 4.8 days (vs. 2.1 days international standard), truck turnaround time reached 1.5 h (vs. 45 min benchmark), and yard occupancy fluctuated at 72% with poor space allocation patterns. The proposed management framework emphasizes change leadership, performance management systems, and collaborative governance models alongside selective technology deployment. Cost-benefit analysis demonstrates potential annual savings of USD 3.2 million through operational improvements and revenue enhancement of USD 2.5 million from increased throughput capacity. The research contributes practical insights for port managers and logistics practitioners in emerging economies seeking to enhance warehouse performance through balanced management and technology strategies.

Copyright

© 2026 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Okvita Wahyuni
AU  - Desi Aryani
PY  - 2026
DA  - 2026/07/09
TI  - Optimising WMS Performance at Tanjung Emas Port
BT  - Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Technology and Environment (IWPOSPA-TE 2025)
PB  - Atlantis Press
SP  - 92
EP  - 106
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6239-731-6_11
DO  - 10.2991/978-94-6239-731-6_11
ID  - Wahyuni2026
ER  -