Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020)

Forming the Trust in Consultation and Medicine Purchase Through Online Application

Authors
Fauzia, Firman Kurniawan Sujono
Corresponding Author
Fauzia
Available Online 19 August 2020.
DOI
10.2991/assehr.k.200818.025How to use a DOI?
Keywords
application, technology, trust, user
Abstract

Technological development that continue to offer new innovations make people’s lives move towards digitization. The increasing amount of mobile phone user also emerge many type of applications that offer various kinds of conveniences, one of them are online-based health. In order to face the era of the industrial revolution 4.0, the health sector must be able to follow developments in digital technology, one of them with health application. Health-based application have high risks and require high trust. The purpose of the study is to find out how application can form the trust with user and how user can trust applications for doctor consultation and purchasing medicine. The research method for this study is qualitative research with a case study approach to health application users.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
19 August 2020
ISBN
10.2991/assehr.k.200818.025
ISSN
2352-5398
DOI
10.2991/assehr.k.200818.025How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Fauzia
AU  - Firman Kurniawan Sujono
PY  - 2020
DA  - 2020/08/19
TI  - Forming the Trust in Consultation and Medicine Purchase Through Online Application
BT  - Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020)
PB  - Atlantis Press
SP  - 108
EP  - 111
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200818.025
DO  - 10.2991/assehr.k.200818.025
ID  - 2020
ER  -