Proceedings of the First Mandalika International Multi-Conference on Science and Engineering 2022, MIMSE 2022 (Informatics and Computer Science) (MIMSE-I-C-2022)

User Experience Analysis for the Use of Electronic Signature in the Academic Activities

Authors
Ahmad Zafrullah Mardiansyah1, *, Ario Yudo Husodo1, Cahyo Mustiko Okta Muvianto1, Raphael Bianco Huwae1
1University of Mataram, Mataram, Indonesia
*Corresponding author. Email: zaf@unram.ac.id
Corresponding Author
Ahmad Zafrullah Mardiansyah
Available Online 26 December 2022.
DOI
10.2991/978-94-6463-084-8_17How to use a DOI?
Keywords
academic activities; electronic signature; user experience analysis; University of Mataram
Abstract

During the Covid-19 pandemic that has spread all around the world, the government has announced policies for conducting physical distancing among people and doing work from home (WFH), including in the academic field. Although in WFH there are still tasks that can be done, some activities are still challenging in WFH. One of which is signing a document. In WFH, signing a document tends to be facilitated by using an electronic signature. By using an electronic signature, the people who sign a document do not have to meet directly in one location. They can sign a document through a dedicated system. This kind of process will make the business process becomes easier. Although many papers have discussed the technical aspects behind any electronic signature, there is rarely a comprehensive analysis related to the user experience analysis of the electronic signature from the user perspective. This paper comprehensively analyzes the user experience of electronic signature usage in academic activities. Here, we use the University of Mataram as our research location. According to our research, we conclude that the scores for pragmatic and hedonic qualities are 1.66 (good) and 1.74 (excellent) respectively, so that the final conclusion of the test is 1.7 (excellent).

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

Volume Title
Proceedings of the First Mandalika International Multi-Conference on Science and Engineering 2022, MIMSE 2022 (Informatics and Computer Science) (MIMSE-I-C-2022)
Series
Advances in Computer Science Research
Publication Date
26 December 2022
ISBN
10.2991/978-94-6463-084-8_17
ISSN
2352-538X
DOI
10.2991/978-94-6463-084-8_17How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Ahmad Zafrullah Mardiansyah
AU  - Ario Yudo Husodo
AU  - Cahyo Mustiko Okta Muvianto
AU  - Raphael Bianco Huwae
PY  - 2022
DA  - 2022/12/26
TI  - User Experience Analysis for the Use of Electronic Signature in the Academic Activities
BT  - Proceedings of the First Mandalika International Multi-Conference on Science and Engineering 2022, MIMSE 2022 (Informatics and Computer Science) (MIMSE-I-C-2022)
PB  - Atlantis Press
SP  - 184
EP  - 194
SN  - 2352-538X
UR  - https://doi.org/10.2991/978-94-6463-084-8_17
DO  - 10.2991/978-94-6463-084-8_17
ID  - Mardiansyah2022
ER  -