Research on Customer Relationship Management System Based on Cloud Computing Platform

DOI

10.2991/mmebc-16.2016.69How to use a DOI?

Keywords

Customer Relationship Management System, Cloud Computing Platform

Abstract

Customer relationship management system can help companies manage the relationship between businesses and customers. With customer relationship management system, companies can interact with the unified management of sales, marketing and other departments and customers, to explore more business opportunities. With the burgeoning cloud computing, customer relationship management systems are also being developed toward the direction of cloud computing. Cloud-based customer relationship management system for SMEs brought hope, SMEs will be able to enjoy the customer relationship management system brings convenience, thereby enhancing the competitiveness of enterprises. But the application of the new system has also brought new security risks, this is an important issue cloud customer relationship management system based on the urgent need to resolve.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Yang Liu
PY  - 2016/06
DA  - 2016/06
TI  - Research on Customer Relationship Management System Based on Cloud Computing Platform
BT  - Proceedings of the 2016 6th International Conference on Machinery, Materials, Environment, Biotechnology and Computer
PB  - Atlantis Press
SP  - 336
EP  - 339
SN  - 2352-5401
UR  - https://doi.org/10.2991/mmebc-16.2016.69
DO  - 10.2991/mmebc-16.2016.69
ID  - Liu2016/06
ER  -