Acceptance of Teleconsultation Among Doctors and The Determinant Factors in Teaching Hospital in Malaysia

DOI

10.2991/phico-17.2018.9How to use a DOI?

Keywords

Telemedicine; Perception; Tele-consultation; Acceptance; Doctors

Abstract

The recent introduction of information technology has improved the quality of healthcare services. In many developing countries, including Malaysia, patients suffer from a shortage of trained medical specialists and Tele-consultation would ease the access to the specialists. We need to know if doctors are willing to accept such technology since they are the end users. The objective of the study is to measure the acceptance of Tele-consultation among doctors in Hospital of Conselor Tuanku Muhriz (HCTM) and to identify the factors which influence the acceptance of Tele-consultation among them such as Socio-demographic factor, knowledge, attitude, perceived ease of use and perceived usefulness towards Tele-consultation. Those factors were chosen according to the technology acceptance model (TAM) and some literature. This is a cross sectional study based on a quantitative method. Data was collected from HCTM outpatient clinics in Cheras area, Kuala Lumpur in March 2017. A total of 90 questionnaires were collected from eight different outpatient clinics in HCTM. SPSS (version 22.0) was used to analyse the data. The results showed acceptance rate of 63.3 % among doctors in UKMM. The study also showed that perception of usefulness and the positive attitude had a significant association with the acceptance of TC. In conclusion, this study has revealed the importance of factors that have influenced Tele-consultation acceptance as perceived usefulness and positive attitude. Furthermore, the overall findings from the study suggest that TAM is an appropriate model for explaining physicians' technology acceptance decisions.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Laila Abushaar
AU  - Aniza Ismail
PY  - 2017/12
DA  - 2017/12
TI  - Acceptance of Teleconsultation Among Doctors and The Determinant Factors in Teaching Hospital in Malaysia
BT  - Proceedings of the 2nd Public Health International Conference (PHICo 2017)
PB  - Atlantis Press
SP  - 37
EP  - 42
SN  - 2468-5739
UR  - https://doi.org/10.2991/phico-17.2018.9
DO  - 10.2991/phico-17.2018.9
ID  - Abushaar2017/12
ER  -