Introducing SOMA-DEF: An IT Service Requirement Engineering Model

DOI

10.2991/aisr.k.200424.057How to use a DOI?

Keywords

IT service, requirement engineering, modeling notation, SOMA, IDEF, SOMA-DEF

Abstract

To provide IT services according to the needs of users, the services provided should ideally go through a mature design process. Several studies that have been done previously explain the life cycle of a service. But until now there has been no research that explains how to identify the needs of IT services in a company, especially those that offer a model for identifying information technology service needs in various customer needs approaches. The Service Oriented Modeling Architecture (SOMA) model released by IBM offers a model of identifying software needs with a service oriented architecture approach. The SOMA identification method was adopted to be applied in identifying service needs in an organization. The IT service requirement from several type of user are then poured into IDEF graphic notation as a conceptual model to increase understanding of existing IT service requirement. The collaboration of SOMA and IDEF modeling produced a model that not only capable to explain IT service needs but also to describe the differentiation service requirement of each user.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Nabila Rizky OKTADINI
AU  - Putri Eka SEVTIYUNI
AU  - Muhammad Ali BUCHARI
PY  - 2020
DA  - 2020/05/06
TI  - Introducing SOMA-DEF: An IT Service Requirement Engineering Model
BT  - Proceedings of the Sriwijaya International Conference on Information Technology and Its Applications (SICONIAN 2019)
PB  - Atlantis Press
SP  - 376
EP  - 381
SN  - 1951-6851
UR  - https://doi.org/10.2991/aisr.k.200424.057
DO  - 10.2991/aisr.k.200424.057
ID  - OKTADINI2020
ER  -