Climate Analysis of Islamic Services at Universitas Islam Bandung
- 10.2991/assehr.k.200225.091How to use a DOI?
- profile, climate of islamic service, administration staff
Unisba as one of the Islamic Higher Education Institutions in Bandung, has a vision of ‘Becoming an independent, advanced and prominent Islamic College in Asia’. One of the problems that often occurs is performance and administrative services that are less than optimal, so that services to students are felt to be very lacking. One of the contributing factors is the weak leadership role of the Section Head who directly oversees the administrative staff. From the results of the initial stages of the research, it was obtained that there were still Head of Administration whose Islamic leadership role is weak. Related to this, one of the leadership roles is to build and create an Islamic service climate. As an institution that adheres to Islamic values, the principles of service also need to be colored by Islamic values. The purpose of the study is directed to analyze how the Islamic service climate is developed in Unisba by using descriptive methods. The measuring instrument used was the scale of the Islamic service climate provided to all administrative staff, with a study population of 184 people. Through descriptive statistical techniques the results obtained are 27% very high, 72% high and 1% are still low. Thus it can be concluded that the Section Head has created and built an Islamic service climate in his work environment, but has not been carried out consistently. To optimize the Islamic service climate, training is needed to build an Islamic service climate in the unisba environment.
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Dewi Sartika AU - Lisa Widawati AU - HMZ Nandang PY - 2020 DA - 2020/03/03 TI - Climate Analysis of Islamic Services at Universitas Islam Bandung BT - Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019) PB - Atlantis Press SP - 428 EP - 431 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200225.091 DO - 10.2991/assehr.k.200225.091 ID - Sartika2020 ER -