Website Quality 4.0 on Admission of New Students (PMB) at Higher Education
- 10.2991/assehr.k.200225.003How to use a DOI?
- information quality, level of satisfaction achievement, service, usability, web quality
This study aims to measure the quality of higher education websites in Bandung using the Webqual 4.0 method based on user ratings of actual perceived quality of expected quality so as to make it easier for prospective students to obtain the information needed and make it a one stop information. The research method used in this research is descriptive quantitative method. Researcher use primary and secondary data with Convenience sampling technique, the minimum number of respondents based on the Bernoulli method is 97 respondents. Data analysis techniques using Importance Performance Analysis (IPA). The results of this study in terms of usability are in the important category and the achievement level of satisfaction is 96.46%, in terms of Information Quality is in the important category and the level of achievement satisfaction is 96.01%, in terms of Service are in the important category and the level of achieving satisfaction 96.20 %.
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Mochamad Malik Akbar Rohandi AU - Eka Tresna Gumelar AU - Lufthia Sevriana PY - 2020 DA - 2020/03/03 TI - Website Quality 4.0 on Admission of New Students (PMB) at Higher Education BT - Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019) PB - Atlantis Press SP - 9 EP - 12 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200225.003 DO - 10.2991/assehr.k.200225.003 ID - Rohandi2020 ER -