Proceedings of the 2022 International Conference on Social Sciences and Humanities and Arts (SSHA 2022)

The Analysis of the Relationship between the User’s Preference and the Smartphone Design

Authors
Jinnan Chen1, *, Yunqi Shen2, Wenxi Yin3, +, Zixuan Li4, +
1School of Management, University at Buffalo, Buffalo, New York State 14260, USA
2School of Arts & Sciences, University of Richmond, Richmond, Virginia State 23173, USA
3School of Business, Iowa State University of Science and Technology, Ames, Iowa State 50011, USA
4School of Business, George Washington University, Washington, District of Columbia State 20037, USA
+

These authors contributed equally to this work and should be considered co-third authors

*Corresponding author. Email: jinnanch@buffalo.edu
Corresponding Author
Jinnan Chen
Available Online 8 April 2022.
DOI
10.2991/assehr.k.220401.193How to use a DOI?
Keywords
Product Design; Smartphones; User’s demand; Usability features
Abstract

In contemporary society, there is a growing complexity to the consumer purchase paths of mobile electronics as the market of smartphones becomes increasingly saturated. When customers face various smartphone brands, many factors are considered. Thus, this research aims to explore the relationship between product design and customer preference. By analyzing two cases, this paper would indicate that the key to a successful smartphone model is to identify the customers’ demand at the design stage. On the other hand, such a conclusion also raises new problems for smartphone manufacturers. Indeed, a product that meets all customers’ needs will help the company acquire a higher market share. But from the perspective of the smartphone designers, many factors have to be considered before they design the new smartphone model since they are also responsible for making the most revenue possible for the company. Balancing the product’s profitability with the customer’s needs is the eternal challenge that manufacturing companies and smartphone designers face. For instance, how to reduce the marginal cost in production while providing customers with new products they would like to buy? This paper will analyze two successful customer-oriented smartphone companies, Oneplus and Apple, with The Five product levels mode. Most importantly, the knowledge gained from this paper intends to assist smartphone designers and manufacturing companies in producing a product that wins high market share by meeting customers’ expectations in features while gathering profit.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the 2022 International Conference on Social Sciences and Humanities and Arts (SSHA 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
8 April 2022
ISBN
10.2991/assehr.k.220401.193
ISSN
2352-5398
DOI
10.2991/assehr.k.220401.193How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

TY  - CONF
AU  - Jinnan Chen
AU  - Yunqi Shen
AU  - Wenxi Yin
AU  - Zixuan Li
PY  - 2022
DA  - 2022/04/08
TI  - The Analysis of the Relationship between the User’s Preference and the Smartphone Design
BT  - Proceedings of the 2022 International Conference on Social Sciences and Humanities and Arts (SSHA 2022)
PB  - Atlantis Press
SP  - 1010
EP  - 1017
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220401.193
DO  - 10.2991/assehr.k.220401.193
ID  - Chen2022
ER  -