Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)

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The Mediating Role of Burnout on Job Insecurity and Turnover Intention among Automotive Sales Force in Jakarta

Authors
Ribka Angelia Augustin1, Zamralita Zamralita1, *, Kiky D. H. Saraswati1
1Faculty of Psychology, Universitas Tarumanagara, Jakarta, Indonesia
*Corresponding author. Email: zamralita@fpsi.untar.ac.id
Corresponding Author
Zamralita Zamralita
Available Online 21 April 2022.
DOI
10.2991/assehr.k.220404.253How to use a DOI?
Keywords
automotive industry; burnout; job insecurity; sales force; turnover intention
Abstract

During the COVID-19 pandemic, automotive sales number has been decreasing dramatically. This phenomenon definitely affects the automotive industrial sector, including its employee’s work attitude. Therefore, a study to measure how it affects the sales force who holds the key position in automotive industry is necessary to conduct. The aim of this research is to investigate the mediating roles of burnout on job insecurity and turnover intention among sales force in automotive industry in Jakarta, Indonesia. This study uses quantitative non-experimental method. Three questionnaires, namely Turnover Intention Scale, Job Insecurity Scale, and Burnout Assessment Tool, are applied in this study and distributed to 154 automotive sales in Jakarta, Indonesia. The result shows that job insecurity and burnout significantly affect turnover intention. Job insecurity also contributes a significant impact on burnout. Regression analysis confirms that burnout plays a significant role that partially mediates job insecurity and turnover intention.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
21 April 2022
ISBN
10.2991/assehr.k.220404.253
ISSN
2352-5398
DOI
10.2991/assehr.k.220404.253How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

risenwbib
TY  - CONF
AU  - Ribka Angelia Augustin
AU  - Zamralita Zamralita
AU  - Kiky D. H. Saraswati
PY  - 2022
DA  - 2022/04/21
TI  - The Mediating Role of Burnout on Job Insecurity and Turnover Intention among Automotive Sales Force in Jakarta
BT  - Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
PB  - Atlantis Press
SP  - 1573
EP  - 1578
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220404.253
DO  - 10.2991/assehr.k.220404.253
ID  - Augustin2022
ER  -