Garuda Indonesia’s Rejection of Passengers Caused by Placement of Hand Bags on the Airplane Floor (Case Study of the Supreme Court’s Decision Number 2733 K/Pdt/2018)
- DOI
- 10.2991/assehr.k.220404.056How to use a DOI?
- Keywords
- Rejection; Garuda Indonesia; Passenger; Hand Bag
- Abstract
In aviation activities, sometimes disputes occur due to misunderstandings between passengers and cabin crew, and even lead to lawsuits in court. The problem faced is how the attitude of airplane passengers should be according to Law Number 1 of 2009 concerning Aviation and what actions can be taken by the Garuda Indonesia airline against passengers who violate the provisions of air transportation. The results show that the attitude of airplane passengers according to Law Number 1 of 2009 concerning Aviation (Case Study of Supreme Court Decision Number 2733 K/Pdt/2018) refers to Article 54 of Law Number 1 of 2009 concerning Aviation. Passengers are prohibited from violating the rules that have been implemented by the flight service provider, and disrupting the flight, and the captain of the aircraft has the authority to take action such as lowering the passenger. Actions that can be taken by Garuda Indonesia against passengers who violate the provisions of air carriage are that Garuda Indonesia must notify that the rules are so. Garuda Indonesia’s obligation is to announce the conditions of carriage, and others. The terms of carriage are in the announcement. the conditions of carriage at Garuda Indonesia are regulated in Article 1 to Article 18 regarding the conditions of carriage regarding passengers and baggage. To prevent disturbance of order and comfort while using air flight services, of course, awareness of all stakeholders is needed in complying with all applicable legal regulations.
- Copyright
- © 2022 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article distributed under the CC BY-NC 4.0 license.
Cite this article
TY - CONF AU - Sugandi Ishak AU - Ricardo Calvin Enoni Nazara PY - 2022 DA - 2022/04/21 TI - Garuda Indonesia’s Rejection of Passengers Caused by Placement of Hand Bags on the Airplane Floor (Case Study of the Supreme Court’s Decision Number 2733 K/Pdt/2018) BT - Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021) PB - Atlantis Press SP - 363 EP - 369 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.220404.056 DO - 10.2991/assehr.k.220404.056 ID - Ishak2022 ER -