Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)

The Mediating Effect of Employee Happiness on the Relationship between Leadership Styles and Employee Performance

Authors
Loo Kun Meng1, Rajendran Muthuveloo1, *
1Graduate School of Business, Universiti Sains Malaysia, 11800 USM Penang, Malaysia
*Corresponding author. Email: rajen789@usm.my
Corresponding Author
Rajendran Muthuveloo
Available Online 21 April 2022.
DOI
10.2991/assehr.k.220404.211How to use a DOI?
Keywords
Employee Performance; Leadership Styles; Transformational Leadership; Transactional Leadership; Employee Happiness
Abstract

This study focuses on the employee performance of sales and marketing personnel in the computer hardware industry in Malaysia. Guided and inspired by the Situational and Contingency Theory, the purpose of this study is to understand the main drivers that influence the relationship between Leadership Styles and the performance of sales and marketing personnel. It is timely and imperative that practicing managers/leaders, HRDs and academics acknowledged with a heightened consciousness/awareness that, it is leadership that makes or breaks a team and organization. People leaves managers, not companies. Why do certain companies have such high team-morale, such strong cohesive bonding while others, a constant struggle? Gone are the obedient baby-boomers workforce, today’s leaders operate in a VUCA world, coupled with the new Millennial workforce, the one style (fits all) leadership no longer work for GenY employees. In fact, their priorities within the Maslow’s hierarchy of needs, have shifted for the Millennials. That’s where the Situational and Contingency Theory adds value here. Hence, leadership styles require changes too. Employee Happiness do have a significant positive impact on a team’s morale or happiness which ultimately affects their performance. This study looks at the influence from two main drivers, Transformational Leadership and Transactional Leadership and its effect on Employees Performance while having Employee Happiness as its mediator.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
21 April 2022
ISBN
10.2991/assehr.k.220404.211
ISSN
2352-5398
DOI
10.2991/assehr.k.220404.211How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

TY  - CONF
AU  - Loo Kun Meng
AU  - Rajendran Muthuveloo
PY  - 2022
DA  - 2022/04/21
TI  - The Mediating Effect of Employee Happiness on the Relationship between Leadership Styles and Employee Performance
BT  - Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
PB  - Atlantis Press
SP  - 1318
EP  - 1324
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220404.211
DO  - 10.2991/assehr.k.220404.211
ID  - Meng2022
ER  -