Proceedings of the Universitas Lampung International Conference on Social Sciences (ULICoSS 2021)

A Study of Alumni Satisfaction Towards the Program Curriculum Studies at Metro Polytechnic Johor Bahru

Authors
Hazlin Binti Jamarihazlinpmjb@gmail.com
Academic Department, Politeknik METrO Johor Bahru, Johor, Malaysia
Corresponding Author
Hazlin Binti Jamarihazlinpmjb@gmail.com
Available Online 6 January 2022.
DOI
https://doi.org/10.2991/assehr.k.220102.081How to use a DOI?
Keywords
Alumni; Satisfaction Level; Curriculum; Service
Abstract

Alumni satisfaction is a critical issue to ensure that the curriculum of study programs remains relevant. Students acting as customers to an educational institution have their own needs that need to be met by the management of the institution. The objective of this study is to find out the extent of alumni satisfaction with the quality of services offered by Politeknik METrO Johor Bahru (PMJB) from the aspect of the study program curriculum. The sample of the study is all 2020 PMJB graduates, which is a total of 205 respondents. The design of this study is a case study in the form of a survey using a quantitative approach. Survey forms were used as instruments to obtain survey data. The results of the analysis of research data show that the level of alumni satisfaction with the curriculum of the study program is at a satisfactory level. The findings of this study can be a guide to the academic management to make improvements in improving the quality of the curriculum of study programs provided to students.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the Universitas Lampung International Conference on Social Sciences (ULICoSS 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
6 January 2022
ISBN
978-94-6239-509-1
ISSN
2352-5398
DOI
https://doi.org/10.2991/assehr.k.220102.081How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Hazlin Binti Jamari
PY  - 2022
DA  - 2022/01/06
TI  - A Study of Alumni Satisfaction Towards the Program Curriculum Studies at Metro Polytechnic Johor Bahru
BT  - Proceedings of the Universitas Lampung International Conference on Social Sciences (ULICoSS 2021)
PB  - Atlantis Press
SP  - 586
EP  - 592
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220102.081
DO  - https://doi.org/10.2991/assehr.k.220102.081
ID  - Jamari2022
ER  -