Journal of Robotics, Networking and Artificial Life

Volume 8, Issue 3, December 2021, Pages 197 - 200

A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School

Authors
Hsiu-Hao Liu*
The Ph.D. Program in Business and Operations Management, College of Management, Chang Jung Christian University, No. 1, Changda Rd., Gueiren District, Tainan City 711301, Taiwan
Corresponding Author
Hsiu-Hao Liu
Received 30 October 2020, Accepted 20 July 2021, Available Online 9 October 2021.
DOI
https://doi.org/10.2991/jrnal.k.210922.009How to use a DOI?
Keywords
Perceived usefulness; perceived ease of use; counseling service system; teacher-counselor
Abstract

As the most important case management system in the school counseling work, the counseling service system must meet the needs and expectations of the school teacher-counselors (the main users). This investigation used the questionnaire survey method aimed at teacher-counselors in elementary schools in Tainan City to understand the degree of teacher-counselors’ satisfaction when they used the counseling service system. The results mainly found that counselor-teachers were most satisfied with “The items provided by the system website are completed and various.” followed by “The items provided by the system website are necessary items meeting the needs for counseling work.” while the least satisfactory item was “Using the system website helps me communicate and interact with others in counseling work.” In the five satisfaction dimensions of the system, the perceived ease of use and the usage attitude were found to be effective in explaining the system usage intention. Some practical implications of this research as well as topics worthy of further research were discussed at the conclusion of the research.

Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license (http://creativecommons.org/licenses/by-nc/4.0/).

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Journal
Journal of Robotics, Networking and Artificial Life
Volume-Issue
8 - 3
Pages
197 - 200
Publication Date
2021/10/09
ISSN (Online)
2352-6386
ISSN (Print)
2405-9021
DOI
https://doi.org/10.2991/jrnal.k.210922.009How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - JOUR
AU  - Hsiu-Hao Liu
PY  - 2021
DA  - 2021/10/09
TI  - A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
JO  - Journal of Robotics, Networking and Artificial Life
SP  - 197
EP  - 200
VL  - 8
IS  - 3
SN  - 2352-6386
UR  - https://doi.org/10.2991/jrnal.k.210922.009
DO  - https://doi.org/10.2991/jrnal.k.210922.009
ID  - Liu2021
ER  -