Intercultural Miscommunication With Local People: A Descriptive Study on Foreigners’ Perception and Experiences
- DOI
- 10.2991/assehr.k.200827.009How to use a DOI?
- Keywords
- intercultural communication, verbal and non-verbal communication, miscommunication
- Abstract
Initially, the complexity of communication is mainly considered on the transmission of the message from senders to recipients and this can be affected by a range of things. One of them is cultural situation particularly for people from different cultural backgrounds and social groups involved in intercultural communication. However, this aspect has made it difficult for people to understand one another while communicating. This communication problem leads to intercultural miscommunication. This study discussed this phenomenon and aims at identifying sources of miscommunication and how foreigners respond to them. The writer interviewed four respondents from different countries in gaining the data. The result of the study showed that foreigners experienced intercultural miscommunication resulting from verbal and non-verbal discursive symbols. In terms of verbal miscommunication, lexical choices, paralinguistic choices, formulaic expressions, accent, and pronunciation are the sources of problems. In non-verbal communication, serious facial expression, intrusion to personal space, and eye contact are the sources of miscommunication. Culturally-ambiguous words and phrases/expressions also lead to miscommunication.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ida Prayatni AU - Kamaludin Yusra AU - Lalu Tohir PY - 2020 DA - 2020/08/28 TI - Intercultural Miscommunication With Local People: A Descriptive Study on Foreigners’ Perception and Experiences BT - Proceedings of the 1st Annual Conference on Education and Social Sciences (ACCESS 2019) PB - Atlantis Press SP - 31 EP - 35 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200827.009 DO - 10.2991/assehr.k.200827.009 ID - Prayatni2020 ER -