The Impact of Mobile Payment on Non-Financial Performance of SMEs During the COVID-19 Pandemic

DOI

10.2991/aebmr.k.220128.033How to use a DOI?

Keywords

Mobile Payment; SMEs; Non-Financial Performance; COVID-19 Pandemic

Abstract

This research aims to increase the use of Information Communication Technology (ICT) services to gain a competitive advantage. As a result, this study looked into the impact of long-term use of mobile payment apps on non-financial performance on SME performance during the COVID-19 epidemic. A quantitative technique was used to identify a sample of SMEs in Malang, Indonesia. The data was acquired from the questionnaire distributions of the SME sample. They were analyzed with SPSS 21, and the findings show a link between the continued use of cellular payments and SMEs’ non-financial performance throughout the COVID-19 pandemic. Using the Technology-Organization-Environment (TOE) model, the relationship between the adoption of cellular payment applications and the non-financial performance of SMEs during the COVID-19 epidemic is described.

Copyright

© 2022 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Yeney Widya Prihatiningtias
AU  - Najmi Wipraganang
PY  - 2022
DA  - 2022/01/28
TI  - The Impact of Mobile Payment on Non-Financial Performance of SMEs During the COVID-19 Pandemic
BT  - Proceedings of the Brawijaya International Conference on Economics, Business and Finance 2021 (BICEBF 2021)
PB  - Atlantis Press
SP  - 252
EP  - 258
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220128.033
DO  - 10.2991/aebmr.k.220128.033
ID  - Prihatiningtias2022
ER  -