Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)

Quality Management System Implementation in Certified Children’s Toy Industries: The Level of Application, Motives, and Constraints

Authors
Muhammad Imron Rosyidi, Maria Theresia Sri Budiastuti, Mugi Rahardjo, Totok Gunawan
Corresponding Author
Muhammad Imron Rosyidi
Available Online 4 May 2020.
DOI
10.2991/assehr.k.200529.104How to use a DOI?
Keywords
QMS, toy industries, application, motives, constraint
Abstract

This study was designed to measure at which level the quality management system (QMS) had been implemented in the children’s toy industries with SNI-certified products (SNI=Indonesian National Standard) in Yogyakarta, Indonesia. SNI certificates are granted only if a company has applied QSM based on ISO 9001. The analysis also observed the company’s motives and constraints in QMS realization using the case study of four SNI-certified children’s toy companies from the existing 21 toy enterprises in the area. The results showed that the level of internal QSM implementation in small-scale toy industries was poor but fairly good among the medium-scale companies. The medium-scale industries can apply QMS better than the small-scale ones because they have established a department responsible for actualizing the quality system. These industries employed QMS due to various motivations, including to improve product quality, operational time, and QMS and to reduce the number of product defects. Nevertheless, they also had to overcome one particular constraint, that is, the costs of QMS implementation add to the financial responsibility of the companies.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
4 May 2020
ISBN
10.2991/assehr.k.200529.104
ISSN
2352-5398
DOI
10.2991/assehr.k.200529.104How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Muhammad Imron Rosyidi
AU  - Maria Theresia Sri Budiastuti
AU  - Mugi Rahardjo
AU  - Totok Gunawan
PY  - 2020
DA  - 2020/05/04
TI  - Quality Management System Implementation in Certified Children’s Toy Industries: The Level of Application, Motives, and Constraints
BT  - Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
PB  - Atlantis Press
SP  - 496
EP  - 502
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200529.104
DO  - 10.2991/assehr.k.200529.104
ID  - Rosyidi2020
ER  -