Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)

Multicultural Competence and Interactional Justice on Performance of Government Apparatus: Evidence from Lampung Province

Authors
Suyanto, Nedi Hendri, Karnila Ali
Corresponding Author
Suyanto
Available Online 4 May 2020.
DOI
10.2991/assehr.k.200529.040How to use a DOI?
Keywords
multicultural competence, interactional justice, government apparatus
Abstract

The study of management control in government organizations has missed important issues to examine the role of multicultural competence in fostering working relationships and achieving better performance. This study aims at test empirically about how the influence of multicultural competence and interactional justice to apparatus performance. The study was conducted at the government apparatus in Lampung Province-Indonesia. The study applied a survey method and samples determination was based on a purposive sampling technique. The study collected 143 respondents. The data was analysed by a Structural Equation Model (SEM) operated under AMOS application program. This study provides a better understanding, namely the influence of multicultural competence on the performance of government apparatus tend to be indirect influence through its ability to create interactional justice. This result may be used to develop the management control theory based multicultural competence in which analysed in integrated model.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
4 May 2020
ISBN
10.2991/assehr.k.200529.040
ISSN
2352-5398
DOI
10.2991/assehr.k.200529.040How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Suyanto
AU  - Nedi Hendri
AU  - Karnila Ali
PY  - 2020
DA  - 2020/05/04
TI  - Multicultural Competence and Interactional Justice on Performance of Government Apparatus: Evidence from Lampung Province
BT  - Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
PB  - Atlantis Press
SP  - 191
EP  - 198
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200529.040
DO  - 10.2991/assehr.k.200529.040
ID  - 2020
ER  -