Proceedings of the 4th Borobudur International Symposium on Humanities and Social Science 2022 (BIS-HSS 2022)

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The Power of Ergo-Iconic Values Applied to the Management of Scientific Seminar Implementation to Improve Service Quality

Authors
Andriyansah1, *, Kartono1, Ni Made Suwitri Parwati3, Lukman Samboteng2, N. S. Jurana2, Siti Umamah Naili Muna1, Hadian Pratama Hamzah1
1Universitas Terbuka, Banten, Indonesia
2Universitas Tadulako, Palu, Indonesia
3STIA LAN, Makassar, Indonesia
*Corresponding author. Email: andri@ecampus.ut.ac.id
Corresponding Author
Andriyansah
Available Online 10 October 2023.
DOI
10.2991/978-2-38476-118-0_138How to use a DOI?
Keywords
Ergo-Iconic Values; E-Seminar; Service Quality
Abstract

This study aims to test the value of ergo-iconic services to increase students' following online-based seminars. The indicators offered in this study are the quality of the seminar and the speakers' performance, namely being comfortable with the theme, comfortable with the speakers, the implementation time, and the media and comparative studies. A sample of 569 respondents was obtained using the snowball technique using an e-questioner. The results of this study found that participants felt comfortable with online seminars. Indicators of the time for the seminar, the participants argued that they could follow the seminar-based without any time requirements. There was no time requirement to take part in online-based seminars. Furthermore, this study found that participants felt comfortable attending seminars based on the themes offered. The implication of this research is essential for the organizers of educational seminars that the themes and sources are the leading indicators to increase the number of seminar participants.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th Borobudur International Symposium on Humanities and Social Science 2022 (BIS-HSS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
10 October 2023
ISBN
10.2991/978-2-38476-118-0_138
ISSN
2352-5398
DOI
10.2991/978-2-38476-118-0_138How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Andriyansah
AU  - Kartono
AU  - Ni Made Suwitri Parwati
AU  - Lukman Samboteng
AU  - N. S. Jurana
AU  - Siti Umamah Naili Muna
AU  - Hadian Pratama Hamzah
PY  - 2023
DA  - 2023/10/10
TI  - The Power of Ergo-Iconic Values Applied to the Management of Scientific Seminar Implementation to Improve Service Quality
BT  - Proceedings of the 4th Borobudur International Symposium on Humanities and Social Science 2022 (BIS-HSS 2022)
PB  - Atlantis Press
SP  - 1214
EP  - 1227
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-118-0_138
DO  - 10.2991/978-2-38476-118-0_138
ID  - 2023
ER  -