The Effect of Career Calling on the Work Engagement of Medical Staff: Taking Service Orientation as a Mediating Variable

DOI

10.2991/aebmr.k.220404.046How to use a DOI?

Keywords

Career calling; service orientation; work engagement; medical staff

Abstract

Nowadays related studies about career calling and service orientation are of great significance to both individuals and organizations and have become a focus of interdisciplinary research in various fields. This paper aims to explore the relationship among career calling, service orientation and work engagement of medical staffs. Career calling of medical staff has an effect not only on their job burnout and engagement, but also on their service orientation. Service orientation affects one’s behavior intention. As for at work, it comes out that service orientation affects one’s work engagement, and one’s work engagement has an effect on patients’ perceptions of the quality of service. Results show that career calling positively affects work engagement and service orientation of medical staff, and service orientation has a mediating effect between career calling and work engagement.

Copyright

© 2022 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article distributed under the CC BY-NC 4.0 license.

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TY  - CONF
AU  - Qingjuan Wang
AU  - Zhi Li
PY  - 2022
DA  - 2022/04/18
TI  - The Effect of Career Calling on the Work Engagement of Medical Staff: Taking Service Orientation as a Mediating Variable
BT  - Proceedings of the 2022 International Conference on Creative Industry and Knowledge Economy (CIKE 2022)
PB  - Atlantis Press
SP  - 251
EP  - 255
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220404.046
DO  - 10.2991/aebmr.k.220404.046
ID  - Wang2022
ER  -