The Impact of Tourism Product Harm Crisis Attribute on Travel Intention
- Yue Li, Dongli Tang, Ting Tao, Nanxiu Guo, Sha Li, Ziming Zhang, Xue Yang
- Corresponding Author
- Yue Li
Available Online August 2018.
- https://doi.org/10.2991/emim-18.2018.93How to use a DOI?
- Tourism Product; Travel Intention; Product Harm Crisis Attribute
- In recent years, with a number of tourism product harm crisis, such as the Black Tour Guides, the tigers which injured people in the zoo happened frequently, tourism product harm crises attract tourists’ attention increasingly. However, it can be seen that there is a lack of researches on tourism product harm crisis attribute. By combing the literature, the paper concludes that tourism product harm crisis involves risk, severity, legitimacy and controllability. This paper will study the influence of four attributes on travel intention. Through questionnaire surveys, it was concluded that the risk and legitimacy have a significant negative impact on travel intention. Controllability has a significant positive impact on travel intention. Severity has no significant impact on travel intention.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Yue Li AU - Dongli Tang AU - Ting Tao AU - Nanxiu Guo AU - Sha Li AU - Ziming Zhang AU - Xue Yang PY - 2018/08 DA - 2018/08 TI - The Impact of Tourism Product Harm Crisis Attribute on Travel Intention BT - 8th International Conference on Education, Management, Information and Management Society (EMIM 2018) PB - Atlantis Press SN - 2352-5398 UR - https://doi.org/10.2991/emim-18.2018.93 DO - https://doi.org/10.2991/emim-18.2018.93 ID - Li2018/08 ER -