Proceedings of the 8th International Conference on Education, Management, Information and Management Society (EMIM 2018)

The Impact of Tourism Product Harm Crisis Attribute on Travel Intention

Authors
Yue Li, Dongli Tang, Ting Tao, Nanxiu Guo, Sha Li, Ziming Zhang, Xue Yang
Corresponding Author
Yue Li
Available Online August 2018.
DOI
https://doi.org/10.2991/emim-18.2018.93How to use a DOI?
Keywords
Tourism Product; Travel Intention; Product Harm Crisis Attribute
Abstract
In recent years, with a number of tourism product harm crisis, such as the Black Tour Guides, the tigers which injured people in the zoo happened frequently, tourism product harm crises attract tourists’ attention increasingly. However, it can be seen that there is a lack of researches on tourism product harm crisis attribute. By combing the literature, the paper concludes that tourism product harm crisis involves risk, severity, legitimacy and controllability. This paper will study the influence of four attributes on travel intention. Through questionnaire surveys, it was concluded that the risk and legitimacy have a significant negative impact on travel intention. Controllability has a significant positive impact on travel intention. Severity has no significant impact on travel intention.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Yue Li
AU  - Dongli Tang
AU  - Ting Tao
AU  - Nanxiu Guo
AU  - Sha Li
AU  - Ziming Zhang
AU  - Xue Yang
PY  - 2018/08
DA  - 2018/08
TI  - The Impact of Tourism Product Harm Crisis Attribute on Travel Intention
BT  - 8th International Conference on Education, Management, Information and Management Society (EMIM 2018)
PB  - Atlantis Press
SN  - 2352-5398
UR  - https://doi.org/10.2991/emim-18.2018.93
DO  - https://doi.org/10.2991/emim-18.2018.93
ID  - Li2018/08
ER  -